Help Centre
Gaming should remain fun. Use our tools to manage your time and spend. GameSense, ConnexOntario and Gambling Therapy offer free help.
What are Lloydminster Originals?
Lloydminster Originals are games we build in-house. They are available in our lobby and nowhere else.
How does Lloydminster Rewards work?
Points come with every real-money bet. Climb 6 tiers, from Bronze to Black. Trade points for bonus credits.
How does the welcome offer work?
Pick one package. Casino gives up to C$1,500 + 500 spins, with 15x wagering to complete in 30 days. Live Casino gives up to C$500 + 10 × C$5 Golden Chips, with 40x wagering in 7 days.
How fast are withdrawals?
Most withdrawals are processed in an hour to four hours, and bank wires are done within 12 hours. Each withdrawal starts at C$10, and you can take out up to C$10 000 per month.
Who runs the live tables?
Our live tables come from Evolution, Ezugi, BetGames and OnAir Entertainment.
How do I reach support?
Write to [email protected] with your question. A reply from our support staff will arrive by email.
What break and self-exclusion options are available?
Yes. You can pause your account for 24 hours up to 6 weeks with a cooling-off break, or choose self-exclusion or account closure instead.
Which deposit methods can I use?
Use Visa, Mastercard, Interac e-Transfer, PayPal, Online Banking / Trustly, iDebit, Instadebit, Paysafecard or a prepaid gift card. Deposits start at C$10.
Safer play tools
- Limits on deposits, wagers and stakes.
- Reality checks plus alerts on time played.
- Need a breather? Set a cooling-off pause and your account stays locked for a stretch you choose, with one day the minimum and six weeks the maximum.
- Self-exclusion or full account closure.
- A quick quiz that checks your play habits.
- You can deposit once your identity (KYC) and location are verified.
- Lowering a limit applies immediately. Raising a limit takes 24 hours.